TRACSYSTEMS, Inc.

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Live Remote Support On-Demand!

To initiate a Live Remote Support Session (remote desktop control assistance), please contact a representative from the TRACSYSTEMS Support Team. Please read the instructions below to ensure successful establishment of a proper connection.

To receive a PIN code, please contact TRACSYSTEMS Support Dept.

Once you have been given a PIN code, please initiate the connection from the computer that you need assistance with. Initiating a connection from a different computer is acceptable if you have administrative access via Windows Remote Desktop (RDP) or another remote administration tool to the server/affected machine. Please make sure you are logged on as an administrator prior to initiating a connection.

TRACSYSTEMS Support Contact Information:

E-mail: support@tracsystems.com
Phone: 214.461.9855 - Select Option #2
Live*: Live Remote Support

*Must contact tech support rep to be assigned a support session PIN code.

PaperCut Software:

Pharos Uniprint
PaperCut Print Management Software
Controls all of your networked printers, copiers, and controls access to them.
[ PaperCut-MF ]

Integrated MFP:

TRACSYSTEMS Integrated MFP
TRACSYSTEMS Integrated Multi-Function Printer
Get rid of space wasting PC Release Stations with the Trac iMFP.
[ More Details ]

Testimonials:

Trinity University
Our Customer Says -

Freddy, at TRACSYSTEMS has ALWAYS, no matter the time of day, gone above & beyond the call of duty to ensure that our Pharos problems get resolved as quickly as possible and has never left us without an alternate solution (like bypassing the authenticating server and/or billing system [Odyssey server] so that the users can still have the capability to print while we figure out what the ITS department :) did last to our network last, that may be affecting the Uniprint system).

Oralia Carrillo -
System Administrator
Trinity University

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Live Remote Support On-Demand!